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Certifications, Compliance & Security at eRecordsUSA

As a Certified SBA 8(a) Minority & Woman-owned Small Business in Northern California, eRecordsUSA supports government and regulated organizations with secure digitization backed by ISO-certified quality and information security management systems. From intake and chain-of-custody to scanning, indexing, OCR, and secure delivery, our workflows are designed for compliance-driven environments and audit-ready outcomes.

Procurement-ready proof for regulated work

Choosing a digitization partner often requires more than capability—it requires verifiable evidence that processes are managed, measured, and continuously improved. That’s why eRecordsUSA maintains recognized ISO certifications and program participation that help procurement, compliance, and risk teams validate vendor qualification faster.​

What eRecordsUSA certifications show

  • Information security governance: ISO/IEC 27001 is built to preserve the confidentiality, integrity, and availability of information through a risk-management approach.​
  • Consistent quality outcomes: ISO 9001 supports robust quality management practices that improve processes and build customer confidence through structured controls and continual improvement.​
  • Public-sector readiness: California DGS OSDS administers SB/DVBE certification programs to promote participation in state contracting, supporting government procurement requirements.​

Why teams choose eRecordsUSA?

  • Performance: Efficient, high-throughput digitization using modern scanning technology.
  • Accuracy: Rigorous quality checks to reduce imaging, indexing, and metadata errors.
  • Commitment: Security-first operations designed for sensitive and regulated records.
  • Experience: 20+ years supporting document scanning and records digitization projects.

Certifications & Business classifications

eRecordsUSA maintains verifiable certifications and public-sector classifications that strengthen vendor qualification, reduce compliance risk, and demonstrate readiness for regulated scanning and digitization engagements.

Office of Small Business & DVBE Services (OSDS) — California Small Business Certification

The State of California’s Office of Small Business & DVBE Services (OSDS) administers certification programs that expand participation in government contracting.

eRecordsUSA’s OSDS certification documentation confirms small-business eligibility for state and local procurement and supports buyers seeking qualified vendors for secure document scanning, digitization, and records management.​

Global Edge HBS Inc — Minority-Owned Business Certification

Global Edge HBS Inc. is an established affiliate of eRecordsUSA, reinforcing the organization’s commitment to internationally aligned business practices and operational standards.

This affiliation represents a partnership with a global consulting firm that promotes disciplined governance, scalable delivery, and structured growth strategies.

For customers, it adds another layer of confidence that eRecordsUSA operates with professional oversight and maturity suitable for enterprise and government engagements.

SBA’s 8(a) Program — Decision Letter

eRecordsUSA is an SBA 8(a) certified business, and the decision letter provides validation for federal procurement purposes.

The SBA states that 8(a) participants can pursue set-aside and, where permitted, sole-source contracting opportunities under program rules, which are useful for agencies and primes sourcing compliant digitization partners.​

Auditor‑Controller/Clerk‑Recorder — Alameda County SLEB Certification Letter

eRecordsUSA is documented through an Alameda County SLEB (Small Local Emerging Business) certification letter issued via the Auditor‑Controller/Clerk‑Recorder documentation linked on this page. This designation supports local government purchasing and helps contracting teams quickly confirm local small-business eligibility for scanning, imaging, and records digitization projects.

ISO 9001:2015 — Certified Quality Management System (QMS)

Global Edge HBS Inc (d/b/a eRecordsUSA) is certified to ISO 9001:2015, demonstrating that scanning and digitization services operate under a structured Quality Management System with controlled processes and continuous improvement.

The certificate scope shown on this page covers secure and confidential digital conversion and related services, including data entry, processing, and OCR—key requirements for high-volume, accuracy-sensitive digitization work.

ISO/IEC 27001:2022 — Certified Information Security, Cybersecurity & Privacy Protection

Global Edge HBS Inc (d/b/a eRecordsUSA) is certified to ISO/IEC 27001:2022, the global standard for an Information Security Management System (ISMS).

This certification validates that information security, cybersecurity, and privacy risks are systematically identified and managed across digitization operations, supporting the confidentiality, integrity, and availability of sensitive records throughout scanning and delivery workflows.