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Last Updated on November 4, 2025

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Document Scanning Services in Palo Alto, California

We believe so much in the quality of our product and the level of service that we provide to our customers, that we’re willing to offer each one a 100% satisfaction guarantee. This means you don’t pay until you’re satisfied with the scans that we provide.

Being in the document scanning business, we understand that there are a number of businesses out there that offer an inferior product. Their technology isn’t up to snuff, their customer service is disengaged, and the end result is a product that fails to meet their customers’ needs. At eRecordsUSA, we’re different. We believe in working closely with each and every one of our customers to ensure that their documents are digitized in just the manner that they need.

To accomplish this, we only use the very best equipment in our document scanning processes. This allows us to ensure that each document that we come into contact with is scanned with the highest possible fidelity. We know there’s a human component, too. So, whether we’re working with complicated large format architectural drawings or simple reams of collected correspondence, we pay the same level of deep attention to each scanning project that we’re entrusted with. The end result is a finished product that simply can’t be matched.

We believe so wholeheartedly in the integrity of our scanning processes, that we’ve found it to be incumbent upon us to offer each and every one of our customers a 100% satisfaction guarantee, no matter how large or small the project. This means that you don’t have to pay for our services until you’re completely satisfied by the quality of the scanned documents that we provide to you. With this guarantee in place, we’re able to ensure that each customer that we work with has all of their needs met, and that every project we complete is of the utmost quality.


    Book Scanning

    What Our Client Says

    Posted on Google Google
    Diego Asturias profile picture
    Diego Asturias
    15 September 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Scanned in 2 books for me. Result was top notch
    Posted on Google Google
    Daniel D. profile picture
    Daniel D.
    14 September 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Easy to work with and fast turnaround!
    Posted on Google Google
    August Brenner profile picture
    August Brenner
    14 September 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    They were able to digitize 18 years of diaries and multiple yearbooks for me. The quality was excellent and the customer services was also excellent. The price was also very competitive. I highly recommend e-records!
    Posted on Google Google
    Brian Kaye profile picture
    Brian Kaye
    12 September 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    I turned to Document Scanning & Photos Digitizing Services (eRecord) for help converting a low‑quality microfilm of 18th‑century Polish census records into a digital format suitable for historical research. The technical demands of the project were considerable, yet eRecord devoted extraordinary time and care to the transfer. My use of AI enhancement significantly improved the legibility of the images, making the scans genuinely useful for scholarly work. Pankaj’s professionalism stood out: he kept me informed at every stage, explained the challenges clearly, and ensured the final product met the highest standard possible. I recommend Document Scanning & Photos Digitizing Services (eRecord) without reservation.
    Posted on Google Google
    Keith Kadokura profile picture
    Keith Kadokura
    11 September 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    I am a member of the Archives Group for the San Jose Buddhist Church Betsuin. One role of the Archives Group is to preserve our historical physical photos and documents. However, recent fires at the Lahaina and Seattle Buddhist Temples have created urgency for us to digitize our archives for storage in the Cloud for safekeeping. In the SJBCB Archives Room, we have many large-format, panoramic photos. The size of the largest photo is 54x8 inches, and many are longer than 40 inches. The oldest photo with a confirmed date was taken in 1925, and we have one photo we suspect is from 1911. We do not have a way to scan and digitize these large photos in our Archives Room. After searching for ways to scan and digitize our panoramic photos, I was fortunate to find eRecordsUSA. Mr. Sharma was very patient while listening to me describe our situation and requirements, and my asking about his equipment, procedures, and details about file formats and resolutions. Mr. Sharma agreed to provide sample scans for a few of our photos and let us review the results before we decided to proceed. The sample scans were amazing and we delivered 121 photos to eRecordsUSA for scanning and digitization. The staff at eRecordsUSA were very careful handling our fragile photos. They followed our requirements for file format and resolution, and for naming the files. The results exceeded my expectations and the pricing was reasonable. I happily recommend eRecordsUSA and will use their services in the future.
    Posted on Google Google
    Judy Baker profile picture
    Judy Baker
    25 August 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    I couldn't trust just any business to care for and digitize my Dad’s 200+ page handwritten journal, which is a one-of-a-kind family heirloom. After doing some preliminary research, I chose eRecordsUSA, and I am delighted with the quality of the finished pdf and accompanying image files. After speaking with Mr. Sharma and personally meeting with him to drop off the journal, it was crystal clear that he is an expert at this and really cared about preserving my Dad’s book. This business is very professional, highly responsive and trustworthy, and I would definitely drive to Fremont again (it’s a 45 minute drive one way) if I need their services. TIP: Be sure to call or email them to make an appointment because this isn’t a store where you can just drop in.
    Posted on Google Google
    Greg Archbald profile picture
    Greg Archbald
    17 August 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    In 1970-71 my then wife and I traveled to many different countries, taking a year and a quarter to circle the globe. Our parents kept all of our letters and postcards for us -- almost 200 items including flimsy aerogramme stationery with tiny handwriting. As a stack of papers, it would never be read by my children and grandchildren. As a scanned and digitized collection, it became a precious family treasure. It’s also priceless data that I can use with Claude AI to create keepsake documents for the family. Thank goodness I found eRecordsUSA -- the people who made it possible! The scans are perfect. The transcriptions are excellent. My originals were perfectly kept. Working with Pankaj and his team was a pleasure. I recommend eRecordsUSA highly as folks you can trust to do a great job with your precious memorabilia.
    Posted on Google Google
    Hiro Ikushima profile picture
    Hiro Ikushima
    6 August 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    I’m very happy with the quality of their service. They completed the job quickly and did an excellent job with the scanning. They also have specialized equipment that can handle large, delicate, and unusual documents that many other scanning services are not equipped to handle. I highly recommend their services to anyone looking for professional, high-quality document scanning.
    Posted on Google Google
    Sekandar Askaryar profile picture
    Sekandar Askaryar
    2 August 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    I was gifted an old book that my grandfather wrote in Afghanistan. The book was in decent condition, but because it was written in Farsi, I wasn’t able to read it properly. Then I had an idea: with the help of AI, I could have it translated and finally read my grandfather’s work. This is where eRecordsUSA came in. They took on this project despite its many challenges and scanned the book with excellent quality. Now, I can preserve and share this treasure with the rest of my family. Our family is incredibly thankful for all the hard work eRecordsUSA put into this project. I couldn’t be happier with the final result.
    Posted on Google Google
    Stephen Wan profile picture
    Stephen Wan
    18 July 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Great work, fast turnaround, and reasonable price.
    Verified by Trustindex
    Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

    Posted on Yelp Yelp
    Brian K. profile picture
    Brian K.
    12 September 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    I turned to eRecord USA - Document Scanning & Photos Digitizing Services for help converting a low‑quality microfilm of 18th‑century Polish census records into a digital format suitable for historical research. The technical demands of the project were considerable, yet eRecord devoted extraordinary time and care to the transfer. My use of AI enhancement significantly improved the legibility of the images, making the scans genuinely useful for scholarly work. Pankaj's professionalism stood out: he kept me informed at every stage, explained the challenges clearly, and ensured the final product met the highest standard possible. I recommend eRecordsUSA - Document Scanning & Photos Digitizing Services without reservation.
    Posted on Yelp Yelp
    Keith K. profile picture
    Keith K.
    11 September 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    I am a member of the Archives Group for the San Jose Buddhist Church Betsuin. One role of the Archives Group is to preserve our historical physical photos and documents. However, recent fires at the Lahaina and Seattle Buddhist Temples have created urgency for us to digitize our archives for storage in the Cloud for safekeeping. In the SJBCB Archives Room, we have many large-format, panoramic photos. The size of the largest photo is 54x8 inches, and many are longer than 40 inches. The oldest photo with a confirmed date was taken in 1925, and we have one photo we suspect is from 1911. We do not have a way to scan and digitize these large photos in our Archives Room. After searching for ways to scan and digitize our panoramic photos, I was fortunate to find eRecordsUSA. Mr. Sharma was very patient while listening to me describe our situation and requirements, and my asking about his equipment, procedures, and details about file formats and resolutions. Mr. Sharma agreed to provide sample scans for a few of our photos and let us review the results before we decided to proceed. The sample scans were amazing and we delivered 121 photos to eRecordsUSA for scanning and digitization. The staff at eRecordsUSA were very careful handling our fragile photos. They followed our requirements for file format and resolution, and for naming the files. The results exceeded my expectations and the pricing was reasonable. I happily recommend eRecordsUSA and will use their services in the future. Keith K.
    Posted on Yelp Yelp
    Jonathan R. profile picture
    Jonathan R.
    11 September 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Sharma was great to work with, he jumped right on a difficult large format very old, very important set of drawings and scanned them to PDF for me. He has the capability to do large 24"x36" and even larger documents! Would highly recommend. Jonathan Reimer HMI Industrial (California's #1Industrial Contractor) S
    Posted on Yelp Yelp
    Hiroyuki I. profile picture
    Hiroyuki I.
    6 August 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Second time review. I'm very happy with the quality of their service. They completed the job quickly and did an excellent job with the scanning. They also have specialized equipment that can handle large, delicate, and unusual documents that many other scanning services are not equipped to handle. I highly recommend their services to anyone looking for professional, high-quality document scanning.
    Posted on Yelp Yelp
    Sekandar A. profile picture
    Sekandar A.
    2 August 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    I was gifted an old book that my grandfather wrote in Afghanistan. The book was in decent condition, but because it was written in Farsi, I wasn't able to read it properly. Then I had an idea: with the help of AI, I could have it translated and finally read my grandfather's work. This is where eRecordsUSA came in. They took on this project despite its many challenges and scanned the book with excellent quality. Now, I can preserve and share this treasure with the rest of my family. Our family is incredibly thankful for all the hard work eRecordsUSA put into this project. I couldn't be happier with the final result.
    Posted on Yelp Yelp
    Donald Y. profile picture
    Donald Y.
    17 July 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    They helped me scanned thousands of photos and digitized my family's archives. They were very communicative and the pricing was fair. I think the biggest highlight is being able to trust them with some of the most important valuables in my life. Highly recommend!
    Posted on Yelp Yelp
    Kevin H. profile picture
    Kevin H.
    20 June 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    I have a precious hardbound book that my mother made for me with our family history documented in it. I had been looking for someone who could digitize it. Because of the irreplaceable nature of the book, it was critical that I could trust the service to handle my book with care, both in the shipping to and from and the digitizing process. I found eRecordsUSA through a ChatGPT search. They had outstanding reviews on all fronts. They lived up to those reviews. The inquiry process was easy, clear, quick and responsive through their online contact process, and I did have one call with a representative. Their pricing was fair. The digitizing process of my book, which was several hundred pages, was very quick, being done the same week in which they received it. Turnaround shipping was also quick and reliable, just as promised. And the book came back in pristine condition. Communication was excellent throughout. When they quoted me a price, had to estimate the number of pages because the pages are not numbered. Turns out that there were more than double my estimate. However, eRecordsUSA honored the quoted price. Integrity.... So, I highly recommend eRecordsUSA if you are in the market for digitizing services. They fully met and in some ways exceeded my high expectations.
    Posted on Yelp Yelp
    Bruce G. profile picture
    Bruce G.
    9 June 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Museum level quality scan! Top quality service. Excellent work. Highly recommend. I had my old book scanned with top quality result.
    Posted on Yelp Yelp
    Cameron V. profile picture
    Cameron V.
    24 April 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Excellent work as always. Great scan quality, customer service, and affordability. I am a repeat customer and value working with eRecordsUSA on all my large volume scanning projects.
    Posted on Yelp Yelp
    Gary M. profile picture
    Gary M.
    30 March 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    These guys are great. So easy to work with and the scans are perfect. I would highly recommend them for document scanning where the documents are odd sizes or need to be easily legible.
    Verified by Trustindex
    Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more